Orders

Managing orders

Table of Contents - Search an order (#search order) - Sorting the orders (#sort orders) - Orders statuses (#order status) - Unfulfilled (#unfulfilled) - Fulfilled (#fulfilled) - Refunded (#refunded) - Cancelled (#cancelled) - Abandoned (#abandoned) - Orders per page (#orders per page) - Export orders’s details (#export orders) - View order details (#view order details) - Actions on order records (#actions on orders) While dropshipping products can be som...

Fulfilling and canceling an order

Table of Contents - Order fulfillment through the Actions menu (#Through Actions Menu) - Order fulfillment through the Order Details page (#Through Order Details Page) - Cancel order fulfillment (#Cancel Order fulfillment) Since Cartzy is all about the dropshipping business, you will always need to complete an order manually i.e., update the status of the order to “Fulfilled” when the payment is made, and the ordered products are successfully delivered to the customer w...

Enable order tracking

Order tracking comes in handy when you want to lower the number of support queries inquiring about the order shipment/delivery status. In Cartzy, you can enable order tracking for your customers and sleep in peace without having to worry about responding to such queries. This is also a way of empowering your customers by urging them to do self-help i.e., they can track the order anytime without having to rely upon your support team. Note: You can enable tracking only for the fulfilled orders. ...